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Cancel your subscription

You can cancel at any time from your billing settings. Canceling stops the next charge; you keep full access until the end of the period you have already paid for, or until the end of your free trial.

Cancel

  1. Sign in at app.agentintel.co.

    The Sign In page: the Email box, the Email Sign In Link button, and Sign Up below it

  2. Select your name at the bottom of the left menu, then Settings.

    The menu that opens from your name, with Settings in it

  3. Open the Billing tab.

    The tabs on the left of Settings: Account, Notifications, Metros and Billing

  4. Under Cancellation, select Cancel. A page from Stripe, our payment processor, opens.

    The Cancellation section at the bottom of the Billing tab, with its Cancel button

  5. Choose a reason if you want to, then select Continue to cancellation. The reason is optional.

    Stripe's question Could you tell us why you're leaving, with a Reason list and the Go back and Continue to cancellation buttons

  6. Check the date your access ends, then select Cancel subscription.

    Stripe's note of the date your access ends, above the Cancel subscription button

  7. Stripe confirms the cancellation. Select the return link on that page to come back to AgentIntel.

    Stripe's confirmation: Subscription canceled, with a Canceled tag above AgentIntel

A banner at the top of AgentIntel now shows the date your access ends.

The banner: Subscription cancelled, access ends Nov 6, 2026, with a Reactivate button

On a team or brokerage account, only the account owner has a Billing tab. If you don’t see it, ask your account owner to make the change.

What happens after you cancel

  • You keep access until the end date. A monthly plan runs to the end of the month you paid for, an annual plan to the end of the year, and a free trial to its last day.
  • You are not charged again. Canceling during a free trial means you are never charged.
  • Nothing is deleted. Your markets, reports, branding and settings stay with your account and are waiting if you come back.
  • Links to reports you have shared keep working.
  • Scheduled social posts stop once your access ends, and a connected Claude or ChatGPT stops returning AgentIntel data.

Changed your mind?

Until the end date, select Reactivate in the banner, then Reactivate again on the screen that opens. The same button is in Settings under Billing. Your plan carries on as before, with the same renewal date and no charge today.

After the end date, sign in and select Subscribe to start a new subscription.

Last updated October 6, 2026