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Update your card

You can change the card on file for your subscription at any time from your billing settings. You enter the new card on a page from Stripe, our payment processor.

Update your card

  1. Sign in at app.agentintel.co.

    The Sign In page: the Email box, the Email Sign In Link button, and Sign Up below it

  2. Select your name at the bottom of the left menu, then Settings.

    The menu that opens from your name, with Settings in it

  3. Open the Billing tab.

    The tabs on the left of Settings: Account, Notifications, Metros and Billing

  4. Under Payment, select Update. A page from Stripe opens, titled Update payment method.

    The Payment heading of the Billing tab, with the Update button beside it

  5. With Card selected, enter your new card’s details, then select Add.

    Stripe's Update payment method page, with fields for the card number, expiration date, security code, country and ZIP code

  6. Stripe confirms with Payment method updated and shows your new card marked Default.

    Stripe's confirmation: Payment method updated, with the new card marked Default

  7. Select the return link on that page to come back to AgentIntel, where the Billing tab opens again. The Go to my account button stays on Stripe instead.

    The Settings window back in AgentIntel with the Billing tab selected

Nothing is charged when you change your card, and your plan and your renewal date stay as they were.

On a team or brokerage account, only the account owner has a Billing tab. If you don’t see it, ask your account owner to make the change.

If a charge has already failed, see Payment failed.

Last updated October 6, 2026